SMS Messaging Program

Last updated: June 19, 2026

Lineably LLC (“we,” “us,” “our”) operates Pull Up Q, a virtual waitlist and appointment service. Participating businesses use Pull Up Q to text their own customers transactional updates — your place in line, a notice when it’s your turn, and appointment confirmations and reminders. This page describes that text-message program and how you consent to it.

How you opt in (consent)

Consent to receive text messages is not a condition of purchase or of using the waitlist or appointment service. You can join the line, book, and be served without opting in to texts — text updates are an optional convenience.

You join the program in one of two ways, and only at your request:

• By text: you text a participating business’s keyword — for example, JOIN — to the Pull Up Q number shown on the business’s signage or page. Texting the keyword adds you to the waitlist right away and is your opt-in to receive text updates about that visit; our reply confirms your spot and repeats the program disclosures. You don’t have to text at all — you can always join in person or online with no text messages, and the business calls you instead.
• On the web: on a business’s online booking or check-in page, you enter your mobile number yourself and may tick the optional SMS-consent checkbox — unchecked by default. Checking the box and submitting is your opt-in. The checkbox is never required: you can submit without it, complete your booking or join the line all the same, and the business calls you instead. No texts are sent unless you check it.

Where you’ll see the call-to-action

Participating businesses display the opt-in call-to-action, with this consent disclosure, at the point where you sign up — both of:

• On signage at the business: a window or counter decal we provide, posted in-store, that shows the keyword, the number, and the full consent disclosure (frequency, rates, STOP/HELP).
• On the website: the business’s online booking or check-in page, next to the SMS-consent checkbox, shows the same disclosure before you submit.

The call-to-action displayed at both reads:

“Text JOIN to (626) 361-4289 to join the waitlist and get text updates about your turn from Pull Up Q. Texting is optional — you can also join in person or online and we’ll call you instead. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. SMS Terms: pullupq.com/messaging · Privacy: pullupq.com/privacy”

What messages you’ll receive

These are transactional messages tied to the visit or appointment you requested — not marketing. They include:

• A confirmation that you’ve joined the line, with your position
• A notice when it’s your turn / your table or appointment is ready
• Appointment confirmations and day-before / hour-before reminders

Message frequency

Message frequency varies and depends on your activity — typically a few messages per visit or appointment.

Cost

Message and data rates may apply, according to your mobile carrier’s plan.

Opting out & help

Reply STOP at any time to unsubscribe; you’ll get a final confirmation and no further messages. Reply HELP for help, or email us at support@pullupq.com. Carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell, rent, or share your mobile phone number or your text-messaging consent (opt-in data) with third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in information is never shared with any third parties. See our Privacy Policy for details.

Sample messages

• “Pull Up Q: You’re #3 in line at Downtown Barbershop — about a 15 min wait. We’ll text your place in line and when it’s your turn. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.”
• “Pull Up Q: You’re up! Please head to Downtown Barbershop now. Reply STOP to opt out.”
• “Pull Up Q: Sam, you’re booked for a Haircut at Downtown Barbershop on Tue Jun 12 at 2:00 PM. We’ll remind you beforehand. Msg & data rates may apply. Reply HELP for help, STOP to cancel.”
• “Pull Up Q: Reminder — your appointment at Downtown Barbershop is coming up at 2:00 PM. See you soon! Reply STOP to opt out, HELP for help.”

Contact

Questions about this messaging program? Email support@pullupq.com.

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